AGTOS Service
Our services at a glance
Your blasting system is manufactured with the utmost care and expertise in our own factory in Poland. To maintain the value and functionality of your blasting technology, AGTOS offers you a whole range of services before and after purchase. Maintenance, the supply of spare parts, repairs and modernisation are examples of the services that buyers of a blasting system from AGTOS can take advantage of. We are happy to offer you a service contract, remote maintenance and inspection for your blasting technology. You can find more information about our services here. Contact us if you would like personal advice on blasting technology services or would like to commission a repair.
Fast service, digitally networked
AGTOS Service App
You can download the AGTOS app free of charge from the Google Play Store and the App Store and opt for immediate support and information in the event of a service call. With just a few clicks, you can be connected to a service employee via the app from your tablet or smartphone and have the opportunity to ask your questions and obtain the information you need about your blasting system. Photos, videos and documentation on the processing status of blasting technology services are exchanged in real time. The app is also worthwhile for small questions, as billing is based on actual usage and is therefore performance-orientated. All content is documented and is therefore available for you to view even after the service has been completed.
For maximum performance
Replacement parts for shot blasting systems
Every blasting system has wear parts that wear out over time and need to be replaced accordingly. Even if the stressed area of Agtos blasting technology is protected with replaceable wear plates, complete wear prevention cannot be ruled out. Here you will find high-quality and wear-resistant spare parts for the blasting chamber, for the turbines and brushes as well as filter cartridges. All spare parts are of sustainable and robust quality so that you can maintain the value of the blasting system and ensure a long service life. If it becomes necessary to replace components during inspection and maintenance, we have the right spare parts on offer. By the way: Many spare parts are also suitable for blasting machines made by other manufacturers.
Maximum operational safety
Inspection
Your wheel blasting system will be professionally inspected, regardless of whether it was produced by us or by a third-party manufacturer. All results and recommendations are meticulously and clearly documented and passed on directly to our customers. All assemblies and actions are listed in the report and you can see what was included in the inspection and to what extent. The current machine condition and repair recommendations are included in the information. This way, you know in which areas immediate action is required and which assemblies should be repaired or replaced in the foreseeable future. Minor work is included in the inspection service and is carried out immediately. For more extensive repairs, an appointment is made and the customer is informed of the scope and costs.
For maximum service life
Repairs
In addition to high-quality spare parts, the professional repair of defective blasting systems plays an essential role in their functionality and durability. To prevent independent destruction of your system, we recommend that you contact our experts directly if repairs are necessary. Repairs involving the replacement of wearing parts and the installation of spare parts are a matter of trust. Experience, expertise and knowledge of different blasting systems are essential for a successful repair. Especially when it comes to turbines, blast cabinets and other component groups, know-how and expertise are required. At Agtos, you can rest assured that the repair is in the best hands and that you will benefit from the advantages of this service.
Benefit sustainably
Modernisation
To ensure that your system meets the modern demands of production processes, it can and should grow with you. We offer the modernization of the system, the retrofit, as a service for blasting systems purchased from us and for models from other companies. Protect yourself from expensive new investments by opting for modernization and protect your investment from obsolescence for a long time. A retrofit increases production output and ensures that your blasting system is an investment that functions in the long term and is in line with changes in production processes. You save costs, make a sustainable and economically efficient decision and, with Agtos, choose a service partner who is familiar with the modernization of blasting systems.
On the safe side
Maintenance agreement
A service contract for the maintenance and repair of blasting systems is worthwhile. We offer this service to our customers at freely selectable intervals, which ideally depend on the frequency of use of the system. Experienced specialist technicians check the blasting system and provide valuable tips on how to reduce wear and increase maintenance intervals. If you opt for the service contract, you can arrange maintenance appointments at the right intervals or opt for our on-demand service in addition to the fixed appointments. If you are interested in this offer, please contact us using the form or arrange the service contract directly when you purchase your new blasting technology from Agtos.
Quick solutions
Remote maintenance
If you are experiencing a problem with the control unit or another malfunction, remote maintenance is a quick and uncomplicated way to find the cause. To offer you this service, all you need is remote maintenance access, for example via a VPN. Without travel costs and without long waiting times, our technician will check remotely what the error is and how it can be rectified. Even small changes in the programs are possible in this context and therefore a service that you receive from Agtos without a technician on site. Many of our customers use remote maintenance because it saves time and money. The rapid resolution of problems and the elimination of long-term appointments significantly increase the efficiency of your blasting system.
Service team
Our service team provides you fast and competent consultation.
How the blasting technology process is designed and optimised is essential information for the operator. AGTOS has a large network of trading and sales partners, fitters, sales staff and sales engineers. Professional and comprehensive advice is the cornerstone of service and the search for complex detailed solutions. Our specialists offer you this service in full and ensure that you feel well advised from the very first conversation.